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Departments, clinics and staff records describe how your hospital is organised. Clinics appear in the clinic pickers for appointments and encounters, and staff records appear as providers and clinicians.

Departments and clinics

Open Departments.
  • Add department: enter Name and Code. Tick Clinic if patients are seen there; it then appears in clinic pickers for appointments and encounters.
  • Mark as clinic / Remove from clinics: change whether an existing department is a clinic.
  • Activate / Deactivate.
New hospitals start with General Outpatient, Emergency, Inpatient Ward, Laboratory, Pharmacy, Records and Billing. Outpatient and Emergency are clinics.

Staff

Open Staff and select Add staff: Use Activate and Deactivate as people join and leave. A staff record is separate from a user account; link them in Manage users.

Provider calendars

Open /admin/calendar on your hospital’s address.
  • Holidays: add a Holiday name and Date.
  • For each provider:
    • Calendar entries: Day of week, Start time and End time of regular working hours.
    • Calendar Exceptions: a date marked Unavailable or Available (override), with times and a reason.
    • Slot Templates: Slot length (minutes) with start and end times.
Provider calendars are recorded for planning, but booking an appointment does not check them yet. Reception should check availability before booking.