Notification failures, data browser and other admin tools - NduMed Help Center

A few NduMed administration tools are opened by address rather than from the menu. Add the path to your hospital’s address, for example https://stmary.ndumed.co/admin/data.

Tool	Path	Who
Notification failures	`/admin/notifications/failures`	Administrators
Clinical note templates	`/admin/note-templates`	Administrators
Provider calendars and holidays	`/admin/calendar`	Administrators
HMOs and packages	`/admin/hmos`	Administrators
Data browser	`/admin/data`	Depends on each table’s permission

Email notifications

NduMed sends these emails:

Email	Sent to	When
Appointment reminder	Patient (if they have an email)	Appointment starts within 24 hours
Lab critical value	Ordering doctor	A critical result is entered
Pharmacy stock digest	Pharmacists and administrators	07:00 daily, if anything is low or near expiry
Set up your account / Reset your password	The user	Account created or reset requested

Emails never contain clinical details, only a pointer to sign in. People without an email address on file are skipped.

Notification failures

If an email cannot be delivered after 5 attempts, it appears in Notification failures, which you can filter by type. Common causes are a missing or mistyped email address. Correct the address on the patient or user record.

Data browser

The data browser at /admin/data is a read-only view of your hospital’s records (patients, appointments, encounters, staff, prices and more) with search, sort and CSV export. Each table is shown only to users with permission for that kind of data. Drug records can be edited here; everything else is read-only.