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NduMed is a web-based hospital management system. Your hospital gets its own private, isolated workspace at its own address (for example stmary.ndumed.co), and every member of staff signs in with an account that matches their role: reception, doctors, nurses, lab, pharmacy, cashiers, administrators and auditors. This help center explains how to use each part of NduMed, step by step, using the same labels you see on screen.

Start here

Quickstart

Sign in for the first time, set your password and turn on two-step verification.

Roles and access

See what each role can do and why some menu items are hidden.

Finding your way

Learn the sidebar, the top bar and the Help link.

Troubleshooting

Fix sign-in problems, missing menu items and common errors.

Guides by area

Front desk

Register and find patients, book appointments, run the queue.

Clinical care

Encounters, vitals, notes, diagnoses and prescriptions.

Lab

Order tests, collect samples, enter and verify results.

Pharmacy

Dispense prescriptions, manage the formulary and stock.

Inpatient

Admit, transfer and discharge patients; set up wards and beds.

Billing

Charges, invoices, payments, refunds and HMO claims.

For administrators

Manage users

Add staff accounts, change roles, send reset links and deactivate users.

Hospital settings

Timezone, currency, branding, MRN format and invoice numbering.
Your hospital may not use every module. If a module such as Lab, Pharmacy, Wards, Billing or Reports is not enabled for your hospital, it does not appear in your menu.